Off-site support – from £30
We can collect items from your home or business for maintenance, upgrade, or repair. We can also assist you in purchasing new IT equipment. Our initial charge is £30, including collection, return, and up to one hour’s work. Most of our off-site support is charged at a fixed rate of £20 per hour on a pro rata basis. After an initial assessment of the job, we will give you an estimate of how long we think it will take. If we need any parts or software to complete a job, we will let you know and provide a quotation for the extra costs involved. We will not proceed until you are happy with the quotation.